COVID-19: What have you learned? What will you change? How can I help?

damir-spanic-cMe5lwooOig-unsplashCOVID-19 has been a kick in the butt for many businesses. Some are not sure if they will make it. Others have tightened down the hatches and believe they can ride out the storm. Others are actively pursuing new opportunities to thrive on the other side. Remember the old saying: “Never let a crisis go to waste.”

Whether it’s survive or thrive, every company should ask where they rank on the continuum of flexible versus agile. What’s the difference? Flexibility means adapting to circumstances beyond your control. On the other hand, companies who are agile proactively change to take advantage of opportunities on the other side.  Where is your company on the continuum of flexible versus agile?

If you’re not sure, I have a few questions that can start the conversation:

  1. Describe what the new normal looks like on the other side of COVID for your industry and market?
  2. Based on your answer to the first question, what changes do you need to make now to set you up for success for the new normal?

As an example, some businesses believe virtual meetings will be a greater part of the new normal. How well do your people communicate in the virtual realm? Communicating virtually has specific nuances you need to be aware of and manage to ensure that it’s as powerful in person as it is across a computer connection. Communication is 55% body language, 38% tone of voice, and 7% words. How you set up your environment for a visual call can also makes a huge difference in how you’re perceived. Do your people know what changes they need to make to shine?

Leadership coaching and consulting can help prepare your team to be the best version of themselves for the new normal. Let’s have a conversation on what post-COVID might look like for your business, so we can set you and your team up for success.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership and business consulting. She administers DISC® and Myers-Briggs/MBTI® testing, designs and facilitates workshops, and coaches both individuals and teams. She has a passion to help people be the best versions of themselves. You can learn more about Sandra or engage her as your coach by reaching out to her at coach.sandra.dillon@gmail.com or by visiting her website at www.shinecrossings.com

 

6 Tips in Leading a Remote Team Via Virtual Meetings

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COVID-19 has forced individuals and teams into a new structure of working—remote. Some have already mastered the art of virtual operations, while many others haven’t yet. Even those experts in scheduling, navigating, and sharing documents on Microsoft Teams, Zoom, and WebEx, are now part of teams where members are less experienced at maneuvering in this virtual world.

Virtual meetings have become a practical tool to continue the work by those healthy enough to do so while keeping them safe. Frequent video meetings can be used to help everyone feel included, aligned, and moving toward their goals. Leading a successful virtual team meeting during these unprecedented times is an important skill and somewhat different than leading an in-person meeting in normal times.

Leaders who are leading a remote team via video call meetings should consider the following:

  1. Invest time learning the virtual meeting technology so you waste less team time learning the mechanics on the job. You will also become a resource for other team members. Practice with other family members at home to gain proficiency.
  2. Schedule time to connect with other team members before the start of the agenda. Have everyone share one funny or positive event. Let everyone know they are welcome to join at any time during the first 15 minutes which will be more social and a time to check-in.
  3. Now more than ever it’s necessary to create an agenda and issue it prior to the meeting so the group is clear on what will be discussed and how they can effectively prepare.
  4. Plan virtual meetings that are shorter and more interactive and save information sharing for email and text.
  5. Encourage use of the video component of the meeting so everyone can see faces and make it feel more like a face-to-face meeting. Studies show that how we communicate is 7% words, 38% tone of voice, and 55% body language. Video allows us to more clearly understand the message.
  6. Review and eliminate non-value add meetings. Many meetings have ceased to bring the value they once did. They served their purpose and now might be the right time to retire them. Turning a routine meeting into a virtual meeting can sometimes give you the perspective on its true value.

Some studies forecast that after COVID-19 runs its course, more people will be working remotely than ever before. Develop your skills now, and you will be in a better position to lead your remote team members well.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership and business consulting. She administers DISC® and Myers-Briggs/MBTI® testing, designs and facilitates workshops, and coaches both individuals and teams. She has a passion to help people be the best versions of themselves. You can learn more about Sandra or engage her as your coach by reaching out to her at coach.sandra.dillon@gmail.com or by visiting her website at www.shinecrossings.com