The Second Wave of a New Normal: How Will You Respond?

People keep talking about a new normal and asking: what’s the new normal going to look like and will life be anything like pre-COVID? The reality: we’re moving into a second wave of “a new normal”. The first was exclusively working from home, fighting for internet bandwidth, home schooling while working full-time, learning how to cook versus eat out, finding a closet to work privately, wearing masks, obsessing over pandemic statistics on TV, entertaining bored children, and keeping teenagers from consuming even more technology. These were the struggles for the lucky who still had jobs. As if we didn’t have enough imbalance, we added several more responsibilities to juggle in new ways. Some people are mastering the change, while others are still trying. Now…

…the pendulum is swinging back. Just when you felt like you’d gotten command of this new way of balancing work and home, your employer talks about bringing you back into the office. But this isn’t about stepping into the old way from a year ago. Not everyone is going back at the same time, the work environment is setup differently, and some services you depend on for the old normal aren’t available or they cost more. You’ve restructured life during the regime of COVID. We are entering the second wave of a new normal, which…

…brings on a new set of problems and possible anxieties. Perhaps even your pets are having separation anxiety thinking about you returning to the office and leaving them home all day. What can you do?

  • Acknowledge that it’s okay that you’re feeling overwhelmed and recognize it’s because we are entering into a second round of trying to create a new normal. Give yourself credit for weathering through the first round and have faith that you can do it again. This isn’t as easy as picking up where you left off.
  • Decide what mindset you’re going to adopt? Are you going to have a fixed or growth mindset? If you’re not sure what mindset you have, you can learn more about mindset by reading The Power of a Growth Mindset and the Risk of Holding on the Fixed. How will you look at the change? Will it be an opportunity to create something new or will you grudgingly look at it as “woe is me or why me”? Will you see this change as an opportunity for growth or an excuse of why you have it so bad?
  • Find your tribe and support system. You weren’t designed to go it alone. We were built to live in community, to support one another, and to be supported. We need to be both givers and receivers of support.
  • Consider hiring a life coach to be your partner to help you develop a vision of your future, design a game plan, hold you accountable, and be your cheerleader.

We won’t be going back as we move into the future. Tomorrow brings a new set of struggles never seen before. Stay confident, have faith, set a vision, create a plan, and take action.

About the Author: Sandra Dillon is a professional life coach with an extensive background in leadership, sales, and business consulting. She has a passion to help people be the hero of their own life story. She administers assessments, designs, and facilitates workshops, and coaches individuals, teams, and businesses. You can learn more about Sandra or engage her as your coach by reaching out to her at or by visiting her website at

COVID-19: What have you learned? What will you change? How can I help?

damir-spanic-cMe5lwooOig-unsplashCOVID-19 has been a kick in the butt for many businesses. Some are not sure if they will make it. Others have tightened down the hatches and believe they can ride out the storm. Others are actively pursuing new opportunities to thrive on the other side. Remember the old saying: “Never let a crisis go to waste.”

Whether it’s survive or thrive, every company should ask where they rank on the continuum of flexible versus agile. What’s the difference? Flexibility means adapting to circumstances beyond your control. On the other hand, companies who are agile proactively change to take advantage of opportunities on the other side.  Where is your company on the continuum of flexible versus agile?

If you’re not sure, I have a few questions that can start the conversation:

  1. Describe what the new normal looks like on the other side of COVID for your industry and market?
  2. Based on your answer to the first question, what changes do you need to make now to set you up for success for the new normal?

As an example, some businesses believe virtual meetings will be a greater part of the new normal. How well do your people communicate in the virtual realm? Communicating virtually has specific nuances you need to be aware of and manage to ensure that it’s as powerful in person as it is across a computer connection. Communication is 55% body language, 38% tone of voice, and 7% words. How you set up your environment for a visual call can also makes a huge difference in how you’re perceived. Do your people know what changes they need to make to shine?

Leadership coaching and consulting can help prepare your team to be the best version of themselves for the new normal. Let’s have a conversation on what post-COVID might look like for your business, so we can set you and your team up for success.

About the Author: Sandra Dillon is a professional coach with an extensive background in leadership and business consulting. She administers DISC® and Myers-Briggs/MBTI® testing, designs and facilitates workshops, and coaches both individuals and teams. She has a passion to help people be the best versions of themselves. You can learn more about Sandra or engage her as your coach by reaching out to her at or by visiting her website at