E-Coaching: A Powerful Coaching Option

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Technology now allows us to write and send messages more efficiently and at our own comfortable pace. Gone are the days of conversation delays via trans-Atlantic letters and the Pony Express (a.k.a. snail mail). Because we can communicate in writing over the internet/SMS, e-coaching (e-mail/electronic coaching) was born and continues to grow in popularity.

E vs. Face-to-face Coaching

Coaching is a powerful process that can be delivered in many ways: face-to-face, video, telephone call, and through e-mail. Coaching has evolved with technology, and this has been to the benefit of the client. Some people like e-coaching more than face-to-face.

My clients enjoy e-coaching, because it allows them to deal with bite-size issues that fit with their personal situations better than the longer face-to-face sessions. They may be actively working toward their goals and only need to connect with a coach to bounce off an idea, brainstorm, or get a different perspective.

E-coaching can be just as effective, if not more than face-to-face coaching, because it allows clients the time and space to reflect, think, and consider their response. For people who have a preference toward introversion and a need for more self-reflection and introspection, e-coaching can feel more powerful, giving them a greater sense of control during the coaching process. If you’d like to learn more about your personal preferences toward intro- versus extroversion, read more about the Myers-Briggs.

Future of E-Coaching

E-coaching will continue to evolve with companies eager to apply its concepts on multiple fronts. Woosh5 incorporates e-coaching as an option to its resilience survey and platform of exercises. Shine Crossings offers a monthly subscription service that combines e-mail/small-call coaching on any topic a client needs help. Although face-to-face may continue to be the mainstream mode of coaching, e-coaching has a growing role in the coaching industry and may be the main catalyst for its growth.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership and business consulting. She administers DISC® and Myers-Briggs/MBTI® testing, designs and facilitates workshops, and coaches both individuals and teams. She has a passion to help people be the best versions of themselves. You can learn more about Sandra by reaching out to her at coach.sandra.dillon@gmail.com or by visiting her website at www.shinecrossings.com

Ask Your Coach: Right-Sized E-Coaching Services

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Why do people and teams hire coaches? Because they want to get better and win!


Shine Crossings offers an “email” and “small call” service that gives you access to an experienced coach when you need it most. Perfect for when you want a different perspective, bounce ideas off a professional, brainstorm options, and come up with your next steps in conversation with a trusted partner.

Do you have an issue in one or more of these areas: (1) managing teams, direct reports, and your boss, (2) job and career, (3) leadership, (4) financial decisions, (5) sales, (6) relationships and marriage, and (7) business strategy. You can get these services by enrolling in the “Ask Your Coach” monthly subscription, which gives you up to 60 minutes of email and call time. Think 15 to 30-minute calls a few times a month.

The introductory price for this new service is $99/month. Have a coach at your fingertips. The outcome of one coaching conversation can influence the success of your next decision. If you’d like to learn more, check out the FAQs. If you’d like to subscribe, reach out to me at coach.sandra.dillon@gmail.com or 281.793.3741.


Ask Your Coach FAQs

  1. How do your coaching services work?

With your paid monthly subscription, you get up to 60 minutes of call or email time per month to use in whatever way you need. Get perspective, ideas, and recommendations on topics covering leadership, team building, job, career, finances, relationships, parenting, and marriage. The only area that I don’t coach on is health, fitness, and wellness.

  1. How do I contact you to use the services?

You can either send me an email with your question or topic and let me know whether you want an email response or call.  You can also text me to set up a mutually agreed to time to talk. My time to provide feedback to your email question or with you on a call counts toward your coaching subscription time.

  1. Are our written and verbal conversations confidential?

Yes. If you want to subscribe, you will be emailed a simple contract that provides me with your contact information, addresses confidentiality between us, and outlines the fee structure. Once we both sign the contract, we can begin your coaching.

  1. How do I pay?

Three days before the start of your monthly subscription, you will receive a PayPal invoice to your email account. Simply pay the invoice by credit card and you’re set for the month. You will be put on an automatic monthly invoicing schedule with no credit card on file. When you no longer want the services, don’t pay the invoice.

  1. Is there a minimum monthly commitment?

No. It’s a pay as you go plan, one month at a time.

  1. What happens if I decide I want more coaching services than 60 minutes per month?

We’ll have a conversation to determine your needs and adjust your plan. If the email/short call structure works for you, and you want access to more minutes, we’ll adjust the monthly subscription price. If you want to focus in depth on a specific issue, we can set up a face-to-face or video call to do a deep dive. Regular coaching services are billed at a minimum of 1 hour and prorated for additional minutes.

  1. How easy is it to get a hold of you when I need you for coaching?

For short calls, I try to schedule our call to take place within 36 hours of your contact. For emails, I usually respond in less than 24 hours. If I’m unavailable due to a vacation or business schedule, I notify subscriptions holders by email with blackout dates in advance.

  1. If I have further questions or want to enroll, what is my next step?

Send me an email at coach.sandra.dillon@gmail.com or give me a call or text to 281.793.3741