Coaching: The Gift That Keeps on Giving

With the holidays around the corner, are you struggling with finding a meaningful gift for someone you care about? Are you a manager who is looking to reward someone on your team? Or perhaps, you want to invest in someone who has potential and needs a confidential partner to take their performance to the next level. These are all valuable reasons to consider giving a gift certificate for coaching.

Gift certificate VISTA frontWhereas other gifts get used up, worn out, broken, lost, or become unfashionable, a coaching gift certificate allows the recipient to explore and positively move forward in an area of life he or she wants to address with a trusted, knowledgeable partner. If work, relationships, or financial coaching is not of interest, certificates can be used for Resume Best Practices and Powerful LinkedIn Profiles sessions. Everyone who has taken one of these sessions has come away with useful information to create a powerful resume and LinkedIn profile.

I have a mission to make coaching affordable, so people can be the best version of themselves. Let’s have a conversation and get a gift certificate into the hands of someone you care about.


About the Author: Sandra Dillon, The People’s Coach, is a professional coach with an extensive background in leadership and business. She works with individuals and businesses as well as designs and facilitates workshops to empower people. She has a passion to help people be the best versions of themselves. You can learn more about Sandra by visiting her website at www.shinecrossings.com or engage her as your coach by reaching out to her at coach.sandra.dillon@gmail.com

Why You Should Hire a Coaching Facilitator

Team facilitatorCoaching facilitators earn their position on the team. If you don’t have a coaching facilitator, you could be throwing money away on wasted employee hours, missed opportunities, and drawn out decision-making. When you don’t have a coaching facilitator who can float among departments or project teams, you may be missing out on one of the most powerful resources that can extract and optimize the best from your teams. Coaching facilitators add value by:

  1. Ensuring teams have clear objectives and goals
  2. Aligning and maximizing use of team resources
  3. Achieving clarity on member roles and responsibilities
  4. Preparing team meeting agendas
  5. Keeping the team on point, on task, and on time
  6. Asking challenging questions of the team
  7. Guiding the team through brainstorming processes
  8. Building team consensus
  9. Capturing and documenting meeting summaries and deliverables
  10. Holding team members accountable for performance

Some people haven’t had the opportunity to work on well facilitated teams. When teams work with a coaching facilitator, they exponentially grow their impact and enjoy the process. Coaches are also able to train others in the organization with these key facilitator skills. Reach out to learn how a coach facilitator can help your team before better.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership and business coaching. She works with individuals and businesses as well as designs and facilitates workshops to empower people. She has a passion to help people be the best versions of themselves. You can learn more about Sandra or engage her as your coach by reaching out to her at sandra.s.dillon@hotmail.com or by visiting her website at www.shinecrossings.com

Where Are Your Best Conversations?

ConversationsYou’ve likely heard the real estate advice that the three most important factors in deciding which home to buy are location, location, and location. In Bob Goff’s book Everybody Always he discusses the impact that location can have on the quality of our conversations with people. He asserts that “location drives content, [and] if you have the right conversation at the right place, you just had the right conversation” (Goff, 2018, p. 182).

Reflecting on this concept, perhaps I should emphasize more the location where I coach, do ministry, and have work-related conversations. Perhaps I should be as choosy in where I have a conversation as I am on what we plan to discuss. Location can calm or excite, stimulate creativity, or increase nervousness. Next time you plan a meeting or conversation, select a location that supports what you want to achieve. If you’re limited on venues, how else could you change the environment to make it more conducive to the conversation?

I know a salesman who loves to bring a variety of ice creams to his customer meetings held in formal conference rooms when he wants to break the ice and have fun. He stores a freezer bag in his trunk and stops at the local grocery store to pick up Nutty Buddies, Klondike bars, and Good Humor variety packs. He delights when his customers struggle on what colorful ice cream goodie they want and reminisce about the last time they had a Strawberry Shortcake on a stick as they lick their ice cream. You get the picture. He has everyone sharing stories and smiling—creating connection in the room—countering the formalness of the location.

Bob Goff has a lot of creative conversations, so where do you think he holds office hours? Read the book and find out.

Reference

Goff, B. (2018). Everybody Always: Becoming Love in a World Full of Setbacks and Difficult People. Nashville, TN: Nelson Books.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership, premarital/marriage, and financial coaching. She coaches individuals and couples as well as designs and facilitates workshops. She has a passion to help people be the best versions of themselves.  You can learn more about Sandra by visiting her website at www.shinecrossingsministry.com.

What First-time Managers Should Know About Leading People

Coaching ConstructionAmerican business primarily rewards younger top individual performers by promoting them into supervisory positions, because it’s the only mechanism available for substantial pay increases. The transition from independent contributor to first-time supervisor requires a substantially different set of skills to flourish. Many managers, who don’t know differently, focus on directing their teams as opposed to coaching the best from them. The best managers are coaches, who demonstrate more of and more frequently the following actions:

  1. Providing structure with appropriate boundaries
  2. Drawing attention to individual strengths
  3. Assisting with goal setting and holding the team accountable
  4. Encouraging a solution-based work approach
  5. Listening
  6. Asking questions
  7. Providing feedback
  8. Letting the team arrive and own their own solution
  9. Not avoiding difficult conversations

Although these behaviors seem simple enough, they can be difficult to put into practice on a consistent basis. I encourage companies to offer individual coaching for first time managers. It’s worth the investment to the bottom line in terms of increased productivity and reduce employee turnover.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership and business coaching. She works with individuals and businesses as well as designs and facilitates workshops to empower people. She has a passion to help people be the best versions of themselves. You can learn more about Sandra or engage her as your coach by reaching out to her at sandra.s.dillon@hotmail.com or by visiting her website at www.shinecrossings.com

Lead With Your DISC Personality

DISC 4

TAKE A DISC PROFILE ASSESSMENT TO GAIN GREATER INSIGHTS IN HOW TO LEAD YOURSELF AND YOUR TEAMS

If you’re interested in exploring your strengths and how you can use them to influence and lead others better, check out this short video on the power of understanding your DISC personality. You can then click on [Visit Our Store] to choose a DISC Personality Profile that meets your needs.

Although the reports are designed for the reader to easily understand his or her results, apply personality strengths, and mitigate blind spots when leading others, I encourage you to schedule a single coaching session to unpack the content. Together, we can then develop a specific plan on how you can grow your leadership at work, within your home, and in your community.

Personal Benefits of DISC Profiles

  • Learn how you come across to others
  • Improve relationships through understanding
  • Quickly identify personality traits in others
  • Achieve success with relationships
  • Develop amazing people skills
  • Obtain strategies on minimizing conflict
  • Identify positive traits of ANY person
  • Reduce the time required to get to know any person
  • Learn how to encourage and connect with others

Professional Benefits of DISC Profiles

  • Boost team performance
  • Unlock your leadership potential
  • Improve team building
  • Improve communication
  • Be more productive
  • Become a better manager through understanding
  • Learn to “read people” better

If you’re unsure which DISC format is best for you, reach out for a conversation. We can discuss what you want to achieve and which report best meets your criteria.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership and business coaching. She works with individuals and businesses as well as designs and facilitates workshops to empower people. She has a passion to help people be the best versions of themselves. You can learn more about Sandra or engage her as your coach by reaching out to her at coach.sandra.dillon@gmail.com or by visiting her website at www.shinecrossings.com

Let Me Help You Have More Success

Sandra Dillon Business Card

You wonder how coaching might help you achieve greater influence or impact in your work or career. You ask yourself if you’re a candidate for coaching. Yes, my clients are like you. They work in all industries, hold a variety of jobs, and are employed for a few months to several decades. Although the list is long, below is a small sample of what my clients seek my help for, because they want to be more successful in:

  1. Moving from sales into sales management or from one type of job to another
  2. Changing careers after decades of working in the same line of work to become more fulfilled
  3. Strengthening team skills after spending a significant amount of time as an individual contributor
  4. Inspiring and getting the most from their teams or staff, especially when the teams are cross-generational
  5. Developing and leading powerful meetings
  6. Creating a meaningful resume and LinkedIn profile

Some clients mistakenly believe coaching has to be done in-person, but I coach clients around the world with the use of Skype and Web Ex. With video technology, face-to-face coaching is just a click away.

I would welcome the opportunity to hear what you want to achieve, explain the coaching process, and answer any of your questions. For those connections who will be attending the annual American Society for Industrial Security conference in Las Vegas, we can have a conversation beforehand and schedule a first session during ASIS. Further coaching engagements can be done through video conferencing.

I am booking appointments for sessions between September 24 – 26, 2018. Reach out to me at coach.sandra.dillon@gmail.com or 281.793.3741 and experience the power of coaching in your work life. Coaching is confidential and the benefits are priceless.

 

Consistent Success: Are You Doing This One Thing?

success

After studying the attitudes and behaviors of successful people, Gschwandtner (2018) proposes there are 5 key attributes common among successful people in any profession. Consistently successful people do the following:

  1. Understand and operate with strong core values
  2. Focus intently on a life goal or mission
  3. Build and architect their lives
  4. Manage their career decisions wisely
  5. Practice persistence and consistency

As a Leadership and Life Coach, I work with individuals to help them increase performance in one or more of these areas. Driving on one attribute, let alone all five, can be daunting depending upon where one stands on the continuum.

For people who want to make changes that deliver consistent success, I suggest starting with a Core Values Evaluation to understand the top values that drive who they are. They are the foundation upon which everything else is built. If one doesn’t design a life upon his or her core values, the structure will be shaky, and in many cases, may crumble under its emptiness.

Coaching can help drive improvement in each of these behaviors shared among successful people. Ask me how I can help you become more successful in the ways you define life success.

Reference

Gschwandtner, G. (2018), Five Tips to Achieve Consistent Success, Selling Power, July 2018.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership and business coaching. She works with individuals and businesses as well as designs and facilitates workshops to empower people. She has a passion to help people be the best versions of themselves. You can learn more about Sandra or engage her as your coach by reaching out to her at sandra.s.dillon@hotmail.com or by visiting her website at www.shinecrossings.com

What I’ve Learned from Coaching

Sandra Dillon: May 27, 2018


humanity.jpgPeople sometimes ask me what I’ve learned from my coaching practice. Although the list is long, what has most surprised me most through my professional journey is how each of my clients has drawn me closer in seeing the spirit of humanity—the fullness of what it means to be human.

I was called into this profession after decades of achieving my own personal success in Corporate America, and now I’ve entered an era where I’m purposeful helping others be successful in their relationships, work, and purpose. I’ve had the thrill of directly impacting the bottom line and now have the opportunity to affect not only my client’s lives but those of their colleagues, families, and generations to come.

Coaching helps me suspend judgment, see different worldviews, and understand the breadth of human struggles. Coaching helps me see the full definition of what it means to be human. I’m honored to see the struggle, not the facade the client may present to the world.

My clients help each other without ever having met. I sit in the middle of humanity and see lives unfold, strategies implemented, and the feedback from the world build my own database. Without revealing names or circumstances, I have perspectives that challenge faulty thinking and can share successful client strategies that may help the next client.

People tell me my coaching has been a priceless gift. They’ve been able to be authentic, known, encouraged, challenged, inspired, and see their lives change for the better. What my clients may not realize is that I too have received a priceless gift in return. My clients learn from me, and I also learn from them.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership, business, and life coaching. She coaches individuals and couples as well as designs and facilitates workshops. She has a passion to help people be the best versions of themselves. You can learn more about Sandra or engage her as your coach by reaching out to her at sandra.s.dillon@hotmail.com or by visiting her website at www.shinecrossings.com

How Can Coaching Help You?

Sandra Dillon: May 25, 2018


GreatnessFrequently I’m asked what I coach on. The simple answer is quite a lot, although that’s probably not a useful answer. Most coaches focus on a niche market and clientele, and as a former business executive, who specialized in business development, marketing, and sales, I fully agree with this strategy. However, I’ve taken the road less traveled by offering a diverse range of coaching services based on my unique skill set and passion to see people grow across all dimensions of their lives. I’ve coached people in:

  1. Leadership
    • Improve ability to influence colleagues’ performance at all levels and across generational cohorts
    • Develop managerial coaching skills for coaching direct reports and teams
    • Identify and overcome personal barriers to performance
    • Cultivate stronger relationships
    • Improve communication and conflict resolution skills
    • Manage through a crisis
    • Build teams with the right skills sets and behaviors to succeed
  2. Career/Job
    • Select a job or profession aligned with preferences and strengths
    • Create a powerful resume and LinkedIn profile
    • Prepare for a job interview
    • Lead effective meetings and projects that delivers results
  3. Life
    • Create a personal, value-driven vision and mission
    • Identify core values and strengths and use for purpose and success
    • Establish and drive on meaningful goals
    • Balance work and family
    • Handle difficult situations
    • Navigate through different seasons of life (young adulthood, empty-nester)
  4. Business
    • Create a compelling vision and mission
    • Develop strategy and winning execution plans
    • Build and lead teams that deliver results
    • Identify and expand brand awareness
    • Prioritize and manage time to focus on the right things
    • Enhance productivity with limited resources
    • Develop sales and negotiation skills
  5. Financial
    • Create short-, mid-, and long-term financial goals
    • Learn budgeting and financial skills
    • Understand money mindset and how it influences decisions
    • Build a personal budget, develop execution strategies, and be accountable
    • Plan for retirement
  6. Marriage/Premarital
    • Learn effective tools to communicate and solve conflicts
    • Understand how different spousal personalities mesh and work together
    • Define and meet marriage needs
    • Blend families successfully

When clients engage me as a coach, they learn and practice new skills, competencies, and behaviors that translate into other life areas as well. Many of my clients see a holistic life improvement, even though they may have initially focused their efforts in one specific area. For example, relationship strategies in how to lead people at work are transferable to family life.

My clients have said I’ve changed their life for the better. What can I help you with? I welcome a conversation, so you can share an area you want to change. We can talk about an approach and how to get from here to there. Although I live in Houston, my clients live across the country. Skype is a wonderful tool for coaching. Don’t let distance between us stop you from getting the coaching you want.


About the Author: Sandra Dillon is a professional coach with an extensive background in leadership and life coaching. She coaches individuals and couples as well as designs and facilitates workshops. She has a passion to help people be the best versions of themselves. You can learn more about Sandra by visiting her website at www.shinecrossings.com or engage her as your coach by reaching out for a conversation at sandra.s.dillon@hotmail.com

How Can Coaching Help Your Small Business?

Sandra Dillon: May 18, 2018


At times people reference business and executive coaching interchangeably without realizing they are quite different. Each contributes its own value, and when pursued together, these two types of coaching can accelerate performance. Sometimes small business owners have difficulty understanding how their leadership styles and certain competencies limit their business’s success, because they are too involved in the daily operations of the company. For this reason, executive coaching for the leader and business coaching for the team can be a powerful investment.

What is Business Coaching?

A business coach works with the leadership and their teams to define vision, mission, and/or goals that the company wants to achieve—more commonly thought of as the coaching objectives. Business coaching is typically lead by coach who has a firm understanding of the various moving parts of business (i.e. finance, operations, marketing, customer service, and sales) and how they come together to deliver a product or service that attracts target customers. A business coach doesn’t necessarily have to be an expert in the industry but should have a working knowledge of how successful businesses operate.

The coach works with the team to gather data and help evaluate the company’s operations, systems, people structures, and communications, looking for obstacles to remove, more effective methods to deploy, and resources required to improve the organization’s effectiveness.  The coach may help the team:

  • paint an accurate picture of the internal and competitive landscapes
  • help leadership perform a gap analysis from where the company stands to where it wants to go
  • develop or modify processes and systems that enhance the business operations
  • brainstorm and select a strategy
  • create a plan with a schedule of critical milestones
  • provide facilitation and accountability

Leadership decides what they do, how fast, and how involved they want the coach during the different phases of execution.

In many cases, hiring a coach to help identify the root causes of underperformance is worth the cost. You’ve likely heard the expression that sometimes it’s lonely at the top. As leaders rise in the ranks, they typically don’t receive all or accurate information of what needs to be addressed within their company. A business coach can help uncover the facts, so a company has a firm understanding with what they are dealing.

What is Executive Coaching?

Executive coaching deals with the worldview, thoughts, and behaviors of a leader and how these impact his team and ultimately business performance. Executive coaching focuses on what the leader needs to acquire, shed, or change in order to achieve a personal goal, move the company in a specific direction, or prepare him for another role. Leaders will usually be coached in one or more of the following areas:

  • Identifying and developing personal strengths
  • Minimizing overuse of a strength where it may become detrimental
  • Understanding leadership style and enhancing leadership skills
  • Developing a professional presence
  • Improving collaboration and communication
  • Driving successful team behaviors

In many cases, success is proven by how people respond to the executive. Although executive coaching implies a high-ranking individual in a large organization, executive coaching is very appropriate for a small business owner. I prefer the label “professional” as opposed to “executive” coaching, because everyone can benefit from individual coaching.

What Impact Can Coaching Have?

Leaders influence work processes, cultures, and how employees feel about themselves, their work, and their employer. How employees feel is reflected in how they treat their colleagues, vendors, and customers as well as how they speak about their employer. Leaders who embrace the coaching process can realize higher self-fulfillment, see their business thrive, and have greater impact on their employees and community.

Coaching can help with:

  1. Focusing on structure/boundaries/performance issues to increase productivity while creating a positive working environment
  2. Reducing or creating processes that make doing business more efficient
  3. Empowering employees to deliver a more positive customer experience
  4. Changing leadership behaviors to reduce organizational anxiety and increase focus on what’s most important
  5. Increasing collaboration and communication to build alignment and drive faster execution
  6. Creating a more positive working culture that draws in talented employees, customers, and strategic partnerships

Executive coaching is for leaders who want to lead their businesses well. Sometimes the most effective approach is for small business owners to commit to an executive coach and then move into business coaching with their team.


About the Author: Sandra Dillon is a professional coach with an extensive background in business and leadership. She coaches individuals and businesses as well as designs and facilitates workshops. She has a passion to help people and be the best versions of themselves and see businesses thrive. You can learn more about Sandra or engage her as your coach by visiting her website at www.shinecrossings.com