You’ve likely heard the real estate advice that the three most important factors in deciding which home to buy are location, location, and location. In Bob Goff’s book Everybody Always he discusses the impact that location can have on the quality of our conversations with people. He asserts that “location drives content, [and] if you have the right conversation at the right place, you just had the right conversation” (Goff, 2018, p. 182).
Reflecting on this concept, perhaps I should emphasize more the location where I coach, do ministry, and have work-related conversations. Perhaps I should be as choosy in where I have a conversation as I am on what we plan to discuss. Location can calm or excite, stimulate creativity, or increase nervousness. Next time you plan a meeting or conversation, select a location that supports what you want to achieve. If you’re limited on venues, how else could you change the environment to make it more conducive to the conversation?
I know a salesman who loves to bring a variety of ice creams to his customer meetings held in formal conference rooms when he wants to break the ice and have fun. He stores a freezer bag in his trunk and stops at the local grocery store to pick up Nutty Buddies, Klondike bars, and Good Humor variety packs. He delights when his customers struggle on what colorful ice cream goodie they want and reminisce about the last time they had a Strawberry Shortcake on a stick as they lick their ice cream. You get the picture. He has everyone sharing stories and smiling—creating connection in the room—countering the formalness of the location.
Bob Goff has a lot of creative conversations, so where do you think he holds office hours? Read the book and find out.
Goff, B. (2018). Everybody Always: Becoming Love in a World Full of Setbacks and Difficult People. Nashville, TN: Nelson Books.
About the Author: Sandra Dillon is a professional coach with an extensive background in leadership, premarital/marriage, and financial coaching. She coaches individuals and couples as well as designs and facilitates workshops. She has a passion to help people be the best versions of themselves. You can learn more about Sandra by visiting her website at www.shinecrossingsministry.com.